Privacy Policy
Effective Date: July 23, 2026
The Agency Team LLC (“Company,” “we,” “our,” or “us”) respects your
privacy. This Privacy Policy explains how we collect, use, disclose, and
protect information you provide when visiting our website, submitting a
form, requesting information, or communicating with us by phone, email,
or text message.
Business Information
The Agency Team LLC
1111 N. Loop W., Suite 860
Houston, TX 77008
Phone: +1 281-475-4529
Email:
theagencyteam@theagencyteamre.com
Information We Collect
We may collect information that you voluntarily provide when you submit a
website form, request information, contact us, schedule an appointment, or
otherwise interact with our services. This information may include:
- First and last name
- Phone number
- Email address
- Mailing address or property address
- Property preferences and real estate interests
- Buyer, seller, renter, or investor inquiry details
- Appointment, consultation, or showing preferences
- Communication preferences
- Information relating to a real estate transaction
- Any other information you voluntarily provide
We may also automatically collect limited technical information when you
visit our website, such as your internet protocol address, browser type,
device type, referring website, pages viewed, and the date and time of
your visit.
How We Use Your Information
We may use the information we collect to:
- Respond to your questions and inquiries
- Provide requested property or real estate information
- Schedule and confirm consultations, appointments, and showings
- Send appointment and showing reminders
- Provide listing, open house, and property updates
- Provide updates relating to a real estate transaction
- Follow up regarding your request or expressed interests
- Provide customer support
-
Send promotional or marketing communications when you have provided
appropriate consent - Personalize and improve our website and services
- Maintain business and transaction records
- Detect or prevent fraud, misuse, or security incidents
- Comply with legal, regulatory, and professional obligations
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar tracking
technologies to operate the website, remember user preferences, understand
website traffic, measure performance, improve our services, and evaluate
the effectiveness of our advertising or marketing activities.
Cookies are small files placed on your browser or device. Some cookies are
necessary for the website to function properly, while others help us
understand how visitors use the website. Information collected through
these technologies may include your IP address, browser type, device type,
referring pages, pages visited, links clicked, and the date and time of
website activity.
We may use third-party service providers, including website hosting,
analytics, customer relationship management, advertising, and
communications providers, that use cookies or similar technologies on our
behalf.
You may manage or disable cookies through your browser settings. Disabling
certain cookies may affect the availability or functionality of portions
of the website. Where required by applicable law, we will request consent
before using non-essential cookies.
Text Messaging and SMS Communications
By providing your mobile phone number and affirmatively opting in through
our website form or another approved consent method, you agree to receive
SMS or MMS messages from The Agency Team LLC.
Messages may include:
- Responses to your inquiries
- Customer care communications
- Appointment and consultation confirmations
- Property showing reminders
- Listing and property updates
- Open house information
- Real estate transaction updates
- Follow-up communications relating to your request
-
Promotional or marketing messages regarding properties, real estate
services, and opportunities
Message frequency varies depending on your interactions and preferences.
Message and data rates may apply. You may opt out at any time by replying
STOP. For assistance, reply HELP, call
+1 281-475-4529, or email
theagencyteam@theagencyteamre.com
.
Consent to receive marketing or promotional text messages is not a
condition of purchasing goods or services. After opting out, you may
receive one final message confirming your opt-out request.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates
for marketing or promotional purposes.
All categories of information described in this Privacy Policy exclude
text messaging originator opt-in data and consent. SMS opt-in data and
consent will not be shared with any third parties or affiliates for their
marketing or promotional purposes.
We may share mobile information with service providers that support the
delivery and operation of our messaging program, such as telecommunications
carriers, messaging platforms, and customer relationship management
providers. These providers may use the information only as necessary to
perform services on our behalf.
How We Share Information
We do not sell or rent your personal information.
We may share limited personal information with:
-
Service providers that assist with website hosting, forms, analytics,
customer relationship management, communications, scheduling, or
business operations -
Real estate professionals, vendors, or transaction participants when
reasonably necessary to provide services you request -
Government agencies, regulators, courts, or law enforcement when
required by law -
Professional advisers, including attorneys, accountants, and compliance
professionals -
A successor entity in connection with a merger, acquisition, financing,
sale, or transfer of all or part of our business
Service providers are authorized to use personal information only as
necessary to provide services to us or as otherwise permitted by law.
Data Security
We use reasonable administrative, technical, and physical safeguards
designed to protect personal information from unauthorized access, use,
disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely
secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to
fulfill the purposes described in this Privacy Policy, provide requested
services, maintain business and transaction records, resolve disputes, and
comply with legal, regulatory, and professional obligations.
Your Rights and Choices
Subject to applicable law, you may contact us to request access to,
correction of, or deletion of your personal information. Certain
information may be retained when required for legal, regulatory,
transaction, fraud-prevention, or legitimate business purposes.
You may unsubscribe from marketing emails by using the unsubscribe link
included in an email. You may opt out of text messages at any time by
replying STOP.
To update your communication preferences or submit a privacy request,
contact us using the information below.
Third-Party Links
Our website may contain links to websites or services operated by third
parties. We are not responsible for the privacy, security, content, or
practices of those third-party websites or services. We encourage you to
review their privacy policies before providing personal information.
Children’s Privacy
Our website and services are intended for adults and are not directed to
children under 13 years of age. We do not knowingly collect personal
information from children under 13. If we learn that such information has
been collected, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on
this page with a revised effective date. Your continued use of our website
or services after an update constitutes acknowledgment of the revised
Privacy Policy.
Contact Us
For questions about this Privacy Policy, our privacy practices, or a
request concerning your personal information, please contact us:
The Agency Team LLC
1111 N. Loop W., Suite 860
Houston, TX 77008
Phone: +1 281-475-4529
Email:
theagencyteam@theagencyteamre.com